Contact Totally Wicked

The team at Totally Wicked are always on hand to offer help and support and we can be contacted in a number of ways. If you prefer to have a chat you can pop in to one of our stores or call our Customer Service Team or if you prefer to communicate online you can talk to us live between the hours of 9am and 4:45pm on weekdays, just look for the live chat window in the bottom right corner of the screen. Alternatively you can email, or find us on Facebook, Tweet us or join us on our dedicated Forum.

"I just felt the need to send you an email to let you know that I think your customer service is the best I have ever come across. I have had a couple of problems with Ecigs bought from you, but each time you have sorted quibble...straight away. I will always recommend you to my friends and family.

Thanks again for making it so easy if there is a problem"

- Julie W.

Totally Wicked HQ

Opening Hours


Customer Service Team:


Head Office Retail Shop:

  • Monday - Friday: 9am - 6pm 
  • Saturday: 9am - 5pm
  • Sunday: Closed


Wholesale Team:


Live Chat

Please note live chat is available Monday - Friday, 9am - 4:45pm

Company No. 06781419, Registered in United Kingdom, VAT No. GB 922 7544 21
Write to us: Pillbox38 UK Ltd, Totally Wicked, Stancliffe Street, Blackburn, BB2 2QR, United Kingdom