The durable tank comes with a 28 day parts warranty. Although made to the highest quality, devices may fail or degrade over a period of time, especially if in constant use.
Please be aware that the atomizer heads are sold as a single use disposable item and are covered by our DOA (dead on arrival) warranty.
This means, that from date of receipt the buyer has 48 hours to ensure the goods are in good working order and report any faults.
If any parts are found to be faulty within this time please contact our customer service team (firstname.lastname@example.org 0845 602 9661) and we will arrange for a replacement. We may require the goods to be returned for further investigation.
Purchasers should be aware that our electronic cigarette cartomizer and atomizer devices, although made to the highest quality are functional devices, which will fail and degrade over a period of time dependant on usage.
This product is not suitable for anybody under the age of 18, and not for use by non-smokers.
Warning: Keep cartridges and fluid out of reach from children Nicotine in its pure form is a poison, and can cause harm. All nicotine cartridges and fluid must be kept in a safe place and away from children, as the amount of nicotine in a cartridge, if ingested by a small child could cause serious harm and medical assistance should be sought.
Totally Wicked makes no claims that the electronic cigarette will cure a smoker's addiction to nicotine; the electronic cigarettes we sell serve the same purpose as a tobacco cigarette - they deliver its user nicotine. If you do suffer from the disease of Tobacco/Nicotine Dependence Syndrome and want to take steps to give up smoking or cut down the quantity of cigarettes you currently smoke, we recommend you visit your health care provider to discuss NRT (Nicotine Replacement Therapy) or a nicotine harm reduction programme.
Please Note: We are not a pharmaceutical company and we do not produce medical products.