Why Buy Totally Wicked?
Vapers have trusted Totally Wicked for over 10 years due to our sector leading product range, quality of e-liquids and our ambition to listen to our customers in order to provide the best possible support available in the industry. We want to earn your loyalty and keep it.
Talking to a member of the Totally Wicked team means you are speaking to someone fully trained to offer guidance and support, who will always work to find the best vaping products for you. You drive our improvement with your feedback, in order to keep you vaping the right way.
Honest and Simple Advice
At Totally Wicked we pride ourselves in doing the very best for our customers regardless of what that means to us. That’s why we have invested time and money into providing multiple smoking cessation tools to enable smokers to give up cigarettes with the aid of our vaping products. Our customer service and retail teams are always available to speak to across a number of different media platforms and in-store too. We listen, we’re accessible and we care. We’re vapers too!
Unrivalled Support for New Vapers
Making the switch can be tough, we try and make the journey a little easier. With our specifically engineered range of starter e-cig kits and trained team members supported by our best in class simple guide to switching, we are with you every step of the way. That’s why 90% of our customers have given up cigarettes for good using Totally Wicked products.
Only the Best Vaping Products
Only after a rigorous testing programme will an e-cig meet our strict premium standards. Then we are then happy to put our name on it. We provide unrivalled product services through our commitments on quality assurance, online support, ultimate engineering standards and performance, plus free replacement glass services and more. We have a product to meet the needs of every vaper, and every one of those products is totally approved. Trust the experts.
Guarantee of E-liquid Excellence
When you vape our e-liquid, you are assured that it is only the very best. We have a range, flavour and strength to suit all vapers, including the best selling Red Label range, produced and bottled in our UK headquarters. Our products are rigorously tested in our UK based laboratory facility to ensure when you use a Totally Wicked e-liquid, you understand what 10 years of industry leading experience vapes like.
Bricks and Mortar Stores
Around the country we have dedicated vape stores that stock a full complement of our e-cigarettes and e-liquid ranges, staffed by very friendly and highly trained teams who are always there to help you. Across all of our stores, we aim to deliver an environment that puts our customer first. Giving up cigarettes is not easy, we know. That’s why we have boots on the ground near you to aid you in either giving up cigarettes or by assisting you to move onto a higher-powered device, drop e-liquid strength or provide accessories. We’re your one stop vaping shop.