This guide will give you all the tips you need to fix this message
An e-cig that says ‘no atomizer’ or ‘check atomizer’ is a message that no vaper wants to see. A source of frustration because this message flashing up on your vape mod most probably means that you cannot vape.
It will inevitably happen at some point and it is usually an extremely easy fix. If you press the firing button on your e-cig and you see the message ‘no atomizer’ or ‘check atomizer’ it means that your vape mod is not reading the coil within your vape tank properly.
It can be because of the 510 connection, the vape coil itself or the bits in between. If your vape mod can’t detect your atomizer head, then it cannot properly deliver power to it. So your e-cig will throw up that message to let you know that there is a problem.
Don’t worry vapers, if you are here because your e-cig is currently giving you this message, follow our simple guide and we will have you vaping again in no time.
Try another vape tank or vape mod
So, you have the ‘check atomizer’ message, but we first need to find out if the problem lies within the tank or the mod. If you have them available, we need to try another tank and mod. This is the quickest method to determine where the problem lies.
If possible, remove your vape tank and pop it onto another vape mod. Is the different e-cig throwing up the same message? Then we absolutely know that the problem is within the tank / coils. If a different vape mod doesn’t show the message with your tank, then we need to narrow down if the problem is with the mod.
Pop a different vape tank on the mod and see if it is showing the same message. If it is then we know that your tank is fine and we need to take a closer look at your e-cig.
Check your vape coil
Let us start simple. The number one cause of a ‘check atomizer’ message is your coil.
Is your atomizer head screwed in? How old is your coil? Is it dead out of the box?
Let us go step by step to try and fix this problem.
Is your atomizer head screwed in right?
Take the base of your tank off. Take care if it is full of fluid and make sure you can remove the base without the tank leaking. If not decant the vape juice out of the tank first.
Now check that your coil is screwed into the base of the tank correctly. It has to be seated right inside your tank to make a proper connection to your vape mod.
Unscrew the coil and screw it back in again, making sure it is fully screwed in and there is no cross threading. Now try the tank on your mod and see if this has solved the problem.
How old is your vape coil?
How long have your had the coil in your tank? All atomizer heads need to be replaced at some point, the time varies between days and weeks. Depending on what power you use, what vape juice you use and the coil resistance.
If your coil needs changing for a new one, it can cause this error. So if you think it is time for a new one try putting a new coil in your tank. Taking care to fully prime your coil before use. This should get rid of the ‘check atomizer’ message.
Is your coil dead on arrival?
Rarely some coils don’t work straight out of the box.
If you have just installed a new coil and everything was working until this point, try taking this out and putting another one in. If this solves the issue, contact our customer service team who will be able to advise you regarding a coil that doesn’t work straight away.
510 connections on your e-cig
There two points within your e-cig that have to meet properly and make a connection. This allows power to pass between your e-cig mod and tank.
If you take your tank off your mod and have a look at them you will see the connections. On your mod there is a ‘female’ connection with threads that you screw your tank into, at the bottom of this is a small plate of metal. On your vape tank there is a ‘male’ connection with threads that you screw into your e-cig, right at the end of this is another metal plate.
These two sections on your e-cig are called your ‘510 connections’. These two metal plates have to make a proper connection for your e-cig to work properly, this is where power passes through from your battery to your coil.
Clean the 510 connection on your vape mod
If you have done the first test and another tank on your vape mod is showing the same message, this would indicate that the problem is your e-cig battery or mod. The chances are this is an easy fix.
The first thing we need to do is clean the metal plate of your 510 connection. Over time the connection on your e-cig can gather dust, dirt and e-liquid. If this is the case and your mod can’t make a complete connection to your vape tank, then this message will display.
Remove your tank from your e-cig and have a look at the threads and metal plate to make sure there are no larger pieces of debris there. Then take a cotton bud, or piece of paper towel and press it gently into the hole on the top of your e-cig. Twist it round as you go and make sure that you have cleaned off the top of the metal plate.
Once you have done this, have another look to make sure that there is no paper towel or cotton in there. Screw your tank back onto your e-cig, make sure you don’t over tighten this. If it still isn’t working then move onto the next step.
Clean the 510 connection on your vape tank
So, we have cleaned the connection on your vape mod, now we need to look at the bottom of your vape tank.
You should have already looked at the 510 connection earlier. You need to make sure that this is clean of any e-liquid or dust. Take a piece of paper towel or tissue and gently wipe off the base plate of your tank. Don’t press to hard and make sure that no tissue is left on the threads or metal connection.
Now both 510 connections should be clean and when you screw your vape tank back into your vape mod the connection should be made and the message will disappear. If not then move onto the next step.
Check the 510 connection on your tank
Even though you have cleaned the 510 connection on your tank, there is a chance that it might need a little bit more love.
If you have over tightened your tank onto your mod, it can push the metal plate from the 510 connection up into the tank. This usually means that it is sat flush with a rubber o-ring. If this is the case then it won’t make a full connection to your e-cig. While your tank is disconnected from the mod, look at the metal plate. Is it damaged in any way? If it doesn’t look damaged, does it look like it is pushed up too far?
If so, you need to gently try and manipulate the plate back to its normal position. Take care not to pull this out too far or you can remove it entirely. Use your fingernails and try and pull the pin down a millimetre or two. Then try it again on your mod.
Check the 510 connection on your vape mod
Just like the 510 connection on your tank, the one on your mod can also suffer if your tank has been screwed on too tight.
Most 510 pins on e-cigs are spring loaded, so they should naturally seat themselves back to the correct position. But they can sometimes get stuck if too much pressure has been applied.
Take your tank off your mod and turn it off, or remove the battery. Then take something small, like a small screwdriver and very gently press down on the pin. You should feel the spring underneath and this can get it to pop back into the correct position.
Try attaching your tank again and see if the message has gone. If not and you believe that the pin on your e-cig is the problem, contact our customer service team. Anything else you try and do can risk damaging the e-cig further and can risk voiding any warranty.
Contact us
While getting any error message on your e-cig can be frustrating, remember the fix is usually easy. If after this guide you are still struggling don’t hesitate to contact our customer service team who will be more than happy to run through some further problem solving with you.
We will get to the bottom of any problems you may have.
